1. Provide project leadership, coordination, and architectural guidance for the customer’s major ESDS
initiatives. 
2. Manage and own competing requests across multiple client engagements.
3. Provide clear and constructive product feedback to product management teams based on customer 
used-cases and requirements.
4. Should be able to manage and lead people to complete projects and accomplish company goals.
5. Leading and participating in meetings at the operational and project level, and providing continuous 
feedback on project status.
6. Manage high priority tasks, enhancements and/or bugs related to assigned projects.
7. Should have Excellent communication skills and work well with Team.
8. Should have good issue resolution and people management skills.
9. Taking ownership after kick-off meet & manager end to end project to meet the deadlines.
10. Excellent communication, presentation, and interpersonal skills including the ability to interact, 
communicate, and build relationships with all levels of personnel from administrators to CxO levels.
11. Must be a fast learner with the ability to explain technical concepts to a variety of audiences.
12. Taking ownership after kick-off meet & manager end to end project to meet the deadlines. 

Qualification:  
1. Bachelor's degree in computer science, networking, IT engineering or similar is a must. 
2. Knowledge in the latest technology trends with 2 to 3 years of relevant experience.
3. Technical Skills Sound knowledge on Cloud Computing, Windows, Unix, Networking, Storage, Mailing 
Solution, Security Solutions & Concepts
4. Likeness for technology, networking, gadgets among other things. Business-oriented, Dynamic, Highly 
responsible, Proactive & Team Player.
5. Maintain high-level technical knowledge of cloud platforms and solutions 

Key Attributes:  1. Willing to work in 24x7 environment. 2. Process driven, operationally focused Professional and positive, with outstanding customer-facing practices 3. Analytical and diligent, with great attention to detail 4. Resilient: ability to cope successfully under pressure and with shifting priorities 5. Effective collaborator and communicator at all levels 6. Self-motivated and self-sufficient enthusiastic team player, able to work on own initiative 7. Assertive, adaptable, collaborative and creative 8. Can-do attitude, willing to go the extra mile 9. Awareness: in touch with the day-to-day challenges of the Team 10. Consistently follows-up and follows-through on delegated tasks and action 11. Have a strong understanding of incident SLA management & ITIL concepts. 

• Collaborate with sales, service, R&D, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision makers.
• Consult and communicate with enterprise customers to understand their business and functional needs and create customized managed Cloud enabled solutions to upscale their infrastructure.
• Support sales productivity and deal flow by securing the “technical close” in complex solutions.
• Provide pre-sales technical assistance and product education to customers & internal sales team.
• Prepare technical presentations and demonstrating how a product/solution meets client needs.
• Client meetings/site visits for technical discussion/requirement gathering and analysis.
• Design best practices for backups, and whole infrastructure.
• Educate sales practitioners on better understanding requirements, qualification, solution formulation, pricing, risks.
• Work closely with sales professionals, engineering, product development and Customer Care to resolve technical issues that arise during customer trials (POC). 
• Design and Re-architect private/public or Hybrid cloud infrastructure to ensure maximum uptime and scalability to meet business needs such as SAP HANA on Cloud, hosted core banking solution on cloud, SAP/Microsoft ERP Hosting on Cloud. Design solutions to migrate from Non-virtualization environment to a Virtualization or Cloud environment.
• Design disaster recovery as a service (DRaaS) based on Public/Private Cloud model.
• Translate business needs into hardware requirements (Infra Sizing).
• Contribute with knowledge, expertise and best practice to the project.
• Define SOW of the Project.

1. Exhibit strong understanding of the managed cloud hosting business – concepts, market practices and trends, customer needs, existing products and IT solutions, key global and regional players, business dynamics etc.
2. Experience in Microsoft products/OS & Linux OS (HP-UX & IBM AIX would be an added advantage).
3. Experience in setting up, maintenance of Data Centre & Managed Cloud Services.
4. Experience in setting up Disaster Recovery (DR) solution.
5. Extensive experience of creating Managed Cloud Solutions (Public, Private, Hybrid) that is consistent of enterprise application and security standards and policies
6. Experienced in designing solutions for Disaster Recovery hosting on Cloud, Managed Services, on-premise or hosted solutions, Virtualization techniques, Elastic Cloud and High Availability solutions.
7. Consult & communicate with customers to prepare Various Technical solutions to enable the client organization to upscale their infrastructure without any downtime on Cloud platform.
8. Cloud Architect for IaaS/ PaaS (Private, Public & Hybrid)
9. Comprehensive expertise in designing & Implementation cloud solutions on VMware, Citrix, MS Hyper-V, RHEV.
10. Communicating expertise with Alliance partners, SaaS providers, Application developers & OEMs like Oracle, SAP, Cisco, HP, Dell, Lenovo, IBM, VMWare, RedHat, Juniper, Netapp, Microsoft, etc.,

• Support development and management of key relationships and alliances, including outreach, communications, and strategy development.
• Proactively assist with the execution of alliance development and educational events and programming, in collaboration with consultants, member company staff and colleagues.
• Coordinate and attend meetings; conduct relevant follow-up to sustain ally engagement.
• Coordinate engagement on given issues across the Alliances team; service as a liaison both within the Policy & Strategic Alliances
• department, and interdepartmentally to help coordinate alliance efforts.
• Conduct research and analysis to produce summaries, distillations and other deliverables
• Contribute to content and material development and dissemination in support of allies outreach and engagement.
• Draft agendas, presentation materials, summary/compilation reports, and other internal documents.

1. Exceptional interpersonal skills, a focused listener
2. Exhibits a positive attitude and professional demeanor
3. Exhibits a high degree of personal initiative
4. Exceptional organizational skills, attention to detail, and time-management
5. Ability to handle confidential matters with professionalism and discretion
6. Ability to prioritize and manage multiple initiatives simultaneously; meet established deadlines
7. Ability to work independently and in a collaborative environment and accomplish tasks with self-direction;
8. Provide exemplary customer service
9. Ability to be flexible and responsive; able to reprioritize in a fast-paced environment while maintaining high
10. work standards.
11. Ability to build strong relationship; exercise diplomacy and problem solving to work effectively under pressure
12. Ability to converse on basic aspects of policy and/or regulatory issues of the industry
13. Advanced computer skills, including Microsoft Word, Excel and PowerPoint and the willingness to learn other software tools.

1. Work with users to identify system needs and produce specifications for the system requirement and contribute to process reengineering according to strategic direction and business plan
2. Liaising directly with requestors/process owners in order to translate and prioritize requirements
3. Negotiate and agree scope and time scales with the business users and IT to achieve best possible
4. Provide solutions to support the delivery of user requirements right first time.
5. Provide support for the implementation of new/changed systems to ensure outputs are delivered to time and quality.
6. Facilitate review meetings and ensure best practice is applied at all times.
7. Establish detailed acceptance test procedures, coordinate and conduct joint testing with end users, provide users training and document user procedures
8. Overcome challenges faced during Business Analysis - Manage Stakeholders Availability for requirements, Frequently Changing Requirements, Freezing Requirements, Translating requirements for Developers, Change Management, Challenges during UAT (User Acceptance Testing)

1. 2 - 4 years experience in a BA/Senior BA role in various domains
2. Broad understanding of Business, Business Technology and Applications
3. Awareness of Project Management methodologies
4. Previous experience with facilitation and leading cross functional/regional review meetings
5. Strong negotiation, presentation & communication skills
6. Hand-on knowledge of Business Analysis Tools
7. Diagramming: Microsoft Visio.
8. Word Processing: Microsoft Word.
9. Analysis & Data Crunching: Microsoft Excel.
10. Wireframing: Axure RP.
11. Requirements Management and PM : JIRA, Clarizen, etc
12. Collaboration: Google Docs.
13. Presentation: Microsoft Powerpoint.
14. Strong understanding of the SDLC
15. BA or PM Certification a plus